Welcome New Parents

Please see our handy Welcome Pack below which contains all the important details about preparing for school life.

Take note

Orientation Day is one of the most exciting days of the AIS calendar. We look forward to welcoming you and your family as you embark on the first part of your AIS adventure.

To avoid line-ups, please submit all necessary documentation, personal details (Singapore phone numbers and address) and payment of the tuition fees before Orientation Day.

Please note the following:

• Please arrive on time as there will be only one class tour per class, and one briefing to inform you of important notes for your child’s first day of school. Additionally, we need to finalise any outstanding documents such as your local address, phone numbers, visa requirements and health and allergy declarations.
• Only one parent/guardian is required at the Small Gym for registration. This will enable you to finalise any outstanding documents, details (addresses and phone numbers) or visa requirements
• Please contact your respective Enquiry / Admissions Manager if you have any questions or queries.

Unable to attend Orientation Day?

If for some reason, you are unable to attend Orientation Day, we will need to schedule an enrolment meeting for both your child and a parent or guardian to attend before the commencement of school.

To schedule this meeting, please contact your Admissions Manager at admissions@ais.com.sg

Date: Monday 19 January 2026
Time: 8:00 am
Location: Please refer to the below table for the relevant Gate

For the First Day Of School, please ensure you drop off your child at 8 am. Our Admissions Staff will be stationed at each gate, easily identifiable in their white AIS shirts, ready to assist you if needed. Or if your lost, simply say to anybody ‘Excuse me, we are new to AIS’ and they will help you.

If you’re arriving by taxi, it’s important to note that taxi drivers and taxi apps offer different gates as options for drop-off.

For families with children in different sub-schools, here’s what you need to do:

• If you have children in both Early Years and Elementary, please proceed to the Early Learning Village (ELV) and then cross over the Music Bridge to reach Elementary.
• For families with children in Elementary and Secondary, head to Gate 1 and make your way to the Theatre.

Here’s a breakdown of the gate assignments by year levels and buildings:

First-Day IT and Other Support 

Date: Monday 19 January 2026
Time: 8:30am – 9:30am
Location: Gate 3, Billabong Cafe

After dropping off your child, we extend an invitation to join us at the Billabong Cafe (Gate 3) for any questions and IT support as needed now that you can access all your AIS accounts.

Additional information

Please do not try to access the AIS Parent Portal – Connect until your child’s first day of school.

AISPA New Joiners Coffee Morning – Wednesday, January 22nd

Learn about all of the wonderful opportunities for parents and students, meet other families and understand how to sign up for CCA

Details TBA

Connect AIS is the community portal used by Parents, Students and Staff in AIS.

It is customised for every user and allows access to essential processes, such as Online Canteen Ordering and Parent-Teacher Interview sign-ups, and important information from the school, such as Timetables and Class Communication.

To perform your first login, please do the following:

1. Go to ais.fireflycloud.asia
2. Click on the green button that states “Logging in for the first time? Activate your account.”
3. Key in the email you provided to your Admissions Manager
4. Activation instructions will be sent to your registered email address

Once you have joined Connect you can download the Class List Mobile App which allows you to connect with your child’s classmates parents.

The primary objective of the Parents Association is to promote community spirit at AIS. Whether you are new to AIS or a long-term family, there is something for everyone in our community.

In addition to the many events held throughout the year, we are here to help you and your family settle into school and life in Singapore, providing information, resources and friendship. We know that all of our parents are busy with the demands of everyday life, but we also know that even a small contribution of your time and energy can significantly contribute to our efforts to foster a vibrant and nurturing community.

It is a wonderful opportunity to meet other parents and get involved in the life of the school. We welcome your participation and assure you that it is a worthwhile endeavour that you will find personally rewarding and fun!

Join us on the AIS Parents’ Association (AISPA) app called Classlist. Click here and you can join your class or year-level parent chat groups as well as AISPA interest groups and events.

Security access to the AIS Campus is very important to us. For the safety of our students, you are required to register your vehicle IU number online to allow personal vehicle access to our school.

After you have registered for the Connect Parent Portal you can apply for a car decal.

You may collect your car decals from the receptionists at Gate 1 (for Year 3 to Secondary) and Gate 3 (for Infant to Year 2) on the first day of school.

The safety of your children is of utmost importance to us. As such, we seek your assistance to display your Parent Pass when you enter or are within the campus.

Please apply for a Parent Pass by submitting your photo via this form, setting the file name as your FIRST NAME_LAST NAME (e.g. John_Doe).

Once your parent passes are ready, it will be given to your youngest child. If your youngest child is in Secondary, they will be informed when it is ready, and be requested to pick up the parent passes for you.

We will do our best to process your application as quick as possible but please take note it could take 1-2 weeks. In the meantime, if you are visiting the school you will need to register at the security gate.

Tips to remember when taking your photo:

• Photos is taken full face, front-facing, head straight and eyes open
• Must only display your head and shoulders
• Cannot be resized
• Must be well-lit and have a background