Welcome New Parents

AIS Welcome Pack

Please see our handy AIS Welcome Pack below which contains all the important details about preparing for school life.

WELCOME PACK

Term 2 Virtual Orientation 2026

Zoom Call: Thursday, 9 April 2026

10:00 am – Welcome
10:15 am – Breakout rooms in Sub-School

- Early Years (2 mths-5yrs)
- Elementary (6yr -11yrs)
- Secondary (12yrs-18yrs)

What to expect: The objective of the virtual orientation is to explain what you can expect on your first day of school. In this virtual orientation, you will be able to ask questions about what time to report to school, what to bring and what you can expect.

Please note: In the zoom registration there will be a prompt asking you to choose the Sub-School you would like to join. If your family crosses over different Sub-Schools (Secondary/Elementary/Early Learning Village), please pick your oldest child’s Sub-School and your Admissions Manager will send you the recording of the other Sub-School/s after the Orientation.

Unable to attend Virtual Orientation

If for some reason, you are unable to attend Virtual Orientation, we will need to schedule an enrolment meeting for both your child and a parent or guardian to attend before the commencement of school.

To schedule this meeting, please contact your Admissions Manager at admissions@ais.com.sg

First Day of School (Monday, 19 January 2026)

Date: Monday, 13 April 2026
Time: 8:00 am
Location: Please refer to the below table for the relevant Gate

For the First Day Of School, please ensure you drop off your child at 8 am. Our Admissions Staff will be stationed at each gate, easily identifiable in their white AIS shirts, ready to assist you if needed. Or if your lost, simply say to anybody ‘Excuse me, we are new to AIS’ and they will help you.

If you’re arriving by taxi, it’s important to note that taxi drivers and taxi apps offer different gates as options for drop-off.

For families with children in different sub-schools, here’s what you need to do:

If you have children in both Early Years and Elementary, please proceed to the Early Learning Village (ELV) and then cross over the Music Bridge to reach Elementary.
For families with children in Elementary and Secondary, head to Gate 1 and make your way to the Theatre.

Here’s a breakdown of the gate assignments by year levels and buildings:

YEAR LEVELS	BUILDING	GATE
Infant Care to Prep (2 months to 5 years)	Early Learning Village (ELV)	Gate 3 – by car Gate 4 – pedestrian
Elementary (Year 1 to Year 2)	Lower Elementary	Gate 3
Upper Elementary (Year 3 to Year 5)	Upper Elementary	Gate 1 – Theatre
Secondary (Year 6 to Year 12)	Secondary	Gate 1 – Theatre

Students - Australian International School Singapore (AIS)

First Day Morning Coffee and Other Support

Date: Monday, 13 April 2026
Time: 8.30am – 9.30am
Location: Gate 3, Billabong Cafe

After dropping off your child, we extend an invitation to join us at the Billabong Cafe (Gate 3) for a cup of coffee! Our IT support team will also be present to answer any questions to ensure you can access all your AIS accounts.

Students - Australian International School Singapore (AIS)

The AIS Parent Portal - Connect

Please don’t try to access the AIS Parent Portal – Connect until your child’s first day of school

Connect AIS is the community portal used by Parents, Students and Staff in AIS.

It is customised for every user and allows access to essential processes, such as Online Canteen Ordering and Parent-Teacher Interview sign-ups, and important information from the school, such as Timetables and Class Communication.

To perform your first login, please do the following:

Go to ais.fireflycloud.asia
Click on the green button that states “Logging in for the first time? Activate your account.”
Key in the email you provided to your Admissions Manager
Activation instructions will be sent to your registered email address

Once you have joined Connect you can download the Class List Mobile App which allows you to connect with your child’s classmates parents.

AIS Parents’ Association (AISPA)

The primary objective of the Parents Association is to promote community spirit at AIS. Whether you are new to AIS or a long-term family, there is something for everyone in our community.

In addition to the many events held throughout the year, we are here to help you and your family settle into school and life in Singapore, providing information, resources and friendship. We know that all of our parents are busy with the demands of everyday life, but we also know that even a small contribution of your time and energy can significantly contribute to our efforts to foster a vibrant and nurturing community.

It is a wonderful opportunity to meet other parents and get involved in the life of the school. We welcome your participation and assure you that it is a worthwhile endeavour that you will find personally rewarding and fun!

Join us on the AIS Parents’ Association (AISPA) app called Classlist. Click here and you can join your class or year-level parent chat groups as well as AISPA interest groups and events.

AIS Car Decals

Security access to the AIS Campus is very important to us. For the safety of our students, you are required to register your vehicle IU number online to allow personal vehicle access to our school.

You may collect your car decals from the receptionists at Gate 1 (for Year 3 to Secondary) and Gate 3 (for Infant to Year 2) on the first day of school.

AIS Parent Pass

The safety of your children is of utmost importance to us. As such, we seek your assistance to display your Parent Pass when you enter or are within the campus.

Please apply for a Parent Pass by submitting your photo via this form, setting the file name as your FIRST NAME_LAST NAME (e.g. John_Doe).

Once your parent passes are ready, it will be given to your youngest child. If your youngest child is in Secondary, they will be informed when it is ready, and be requested to pick up the parent passes for you.

We will do our best to process your application as quick as possible but please take note it could take 1-2 weeks. In the meantime, if you are visiting the school you will need to register at the security gate.

APPLY FOR PARENT PASS

Tips to remember when taking your photo:

Photos is taken full face, front-facing, head straight and eyes open
Must only display your head and shoulders
Cannot be resized
Must be well-lit and have a background

Parent Pass - Australian International School (AIS)

AIS School Uniforms

Our uniform shop is now offering online ordering with a $10 delivery fee.

LEARN MORE

School Bus Services

If your children wish to utilise the bus service, please see details here. You will be required to complete the bus registration and health declaration form and return to your Admissions Manager.

* Do note that processing and confirmation of your child’s bus registration can take up to 2 weeks, do ensure your child’s bus form is sent to us as soon as you can.

LEARN MORE

AIS Laptop Programme

All our Secondary School students are required to supply their own Apple laptop for use at school. We believe that students having their own device will foster a greater sense of responsibility and allow them to customise their learning environment to better suit their needs.

To assist parents, who need to purchase a new laptop, AIS has secured a beneficial arrangement with our designated IT Vendor, Innocom. This includes a discounted bundle that comes with AppleCare and additional gifts. You can view and order the recommended laptop through the vendor’s website.

Once a laptop has been selected for use, students must first present the device at the IT Service Desk on Level 3, Block B, for registration and configuration to enable its use on the school network and to also activate the Self-Service App Catalogue. This can be done at any time during school term, school holidays or for new students at Orientation or the first day of school.

Students will then be able to use the use Self-Service App Catalogue to conveniently install the necessary applications required for their curriculum. The following instructions detail how to install the required applications for your studies.

BYOD Self Service Instructions (English)

System Requirements:

The following outlines the minimum technical specifications for your BYOD

Model – MacBook, MacBook Air, MacBook Pro
Operating System – Ventura (MacOS 13) and later
Minimum Technical Specs – M1, 8GB Ram, 128 GB HDD

Incompatible Operating Systems:

- High Sierra (MacOS 10.13)
- Mojave (MacOS 10.14)
- Catalina (Mac OS 10.15)
- Big Sur (MacOS 11)
- Monterey (MacOS 12)

Canteen Services (Sodexo)

Canteen services are a critical part of the School’s provision, not least because we are all aware that nutritionally balanced food options for children can encourage them to engage in healthy eating habits as they continue to grow. Our school canteens cater for students in Early Years, Elementary and Secondary according to their age-specific needs and preferences.

The two AIS canteens are managed for the School by Sodexo. Founded in 1966 by Pierre Bellon in Marseille, France, Sodexo is now the worldwide leader in Quality-of-Life Services. In Singapore, we have over 300 Sodexo Education staff serving more than 10,500 meals every day. They have been working with schools and colleges since 1999.

Sodexo produces their dishes fresh on site, made from principal ingredients, created and anaylsed by qualified chefs and dedicated service teams.

How to Pre-Order Lunches: